FAQ

Coworking Usage FAQ

1. What is a coworking space?

   Coworking is a collaborative style of working in which people do independent work while sharing office space, meeting space and the like. Unlike a typical office environment, those who cowork are often not employed by the same organization. It typically attracts professionals who work from home, entrepreneurs, freelancers, people whose jobs involve frequent travel, and others who would otherwise work in relative isolation. Coworking is a way of working that allows participants, while working independently, to socialize and network within a group of people who share their values; beyond the benefits of cost savings and convenience, it also offers the stimulation of talented people in other fields and the potential for synergy in one's work. Coworking spaces developed alongside the movement of nomadic IT entrepreneurs, not tied to a fixed workplace, seeking alternatives to the isolated work environments of cafes and small or home offices. Coworking spaces are now open in cities around the world.

   Yokalab Tenjin is fully equipped with a communication area, coworking area, lab area, focus area, ultra-focus area, meeting room and more, and we also regularly hold IT seminars and networking events.
   Using Yokalab Tenjin requires membership registration (drop-in membership: free). Completing your online pre-registration in advance makes the in-store procedure smoother.

2. Is there wired LAN?

   Wi-Fi (wireless LAN) is available inside the Yokalab store on your own smartphone, PC, tablet and so on, and wired LAN is also available at almost every seat. Power outlets are provided at every seat as well, so you can relax without worrying about your battery level.
   For details, please see the "Facilities" page.

3. I'd like to charge my smartphone — do you have cords or chargers?

   We lend smartphone, mobile phone and tablet charging cables (iPhone, Android and others), USB chargers and the like free of charge at the store reception.
   For details, please see the "Free Loan Equipment" page.

4. Please tell me the printable paper sizes and paper types.

   We have B5 / A4 / B4 / A3 plain paper available.
   You may not bring in your own paper. Please note that we cannot compensate for copy or print errors.
   For details, please see the "Multifunction Printer" page.

5. Can I send a fax?

   Yes, you can. * However, overseas transmission is not possible.
   As it is a (laser) multifunction printer, you can use copy, color print, scan and fax.
   For details, please see the "Multifunction Printer" page.

6. What is drop-in?

   "Drop in" means to stop by, and Yokalab Tenjin's "Drop-in (Pay-as-you-go)" is a usage option suited to those who visit a few times a month, a few times a year, or just once.
   Whether you're killing time before an appointment in Tenjin, Nakasu or Hakata, or looking for a charging spot (power cafe), please feel free to drop by.
   For details, please see the "Drop-in (Pay-as-you-go)" page.

7. Will the staff let me know the elapsed time?

   Your entry time is printed on the receipt issued at check-in. Once your usage exceeds 3 hours, the daily rate (2,100 yen (tax incl.)) is automatically applied. Please keep track of your own elapsed time.

8. Inquiries about lost and found items

   Please contact Yokalab Tenjin.
   Phone: 092-781-5111
   Contact form here
   Lost items at our store are kept for two weeks. Please note that if no claim is made after this period, the item will be disposed of.